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AliExpress.com is one of the most popular online platforms and allows direct export of goods from China to the final consumer. This popular shopping portal was founded in 2010. In the article you will learn useful AliExpress reviews on how to shop on AliExpress. Furthermore, the advantages and disadvantages of using this platform. You will also find more information. For example, how AliExpress is delivered and refunded to AliExpress.
What is AliExpress?
The portal belongs to the Alibaba group. It was founded in 1999 and mediates wholesale. The company also manages other portals. For example, the Yahoo search engine and its Chinese version. AliExpress is accessible to people from all over the world. The only condition is free registration. A mobile application is also available for users. Information on how to register on the AliExpress portal can be found below.
AliExpress sells a wide range of goods and its categories are really diverse. Offers cosmetics, fashion, jewelry, electronics, food. Equipment for home and garden and more. The portal works on a similar principle as Aukro. Gathers dealers from all over Asia. These are usually Chinese manufacturers. The advantage is the purchase at lower prices.
How to shop at AliExpress
The site also offers the option of choosing a language other than English when shopping. This advantage greatly simplifies the purchasing process and increases popularity in other countries. New users have a clear and simple manual. He takes them step by step through the registration process and how to shop on the portal.
1. Create an account
You must create a user account before you can start shopping. Go to the button “Join Free” (Register for free). You will find the button in the upper right of the page.
After clicking the button “Join Free” a short form will appear. You can register using an email address or a Facebook account. If you decide to use your email address, you will need to fill out a form. Simply enter your email address, your first and last name, and the password to create your account. To complete this process, copy the code from the image. Then rest on “Create Your Account” (Create Account). After filling in the form, you will be automatically logged in to the portal. You can start shopping. The whole registration process is very intuitive and will not take you much time.
Shopping on AliExpress is very simple and clear. Users can search by name or browse categories that interest them. On the site you will even find a useful video that explains the process of searching. You can watch it on YouTube and the official AliExpress channel - https://www.youtube.com/watch?v=K0-bmOqAKWY
2. Instructions on how to shop
After registration, the user can start shopping and searching for products using a magnifying glass or a category that interests him. You can search for a specific category or view all categories. by clicking the button See All (Show all).
Once you find a product that has caught your attention, click on it and a window will appear. There you will have the opportunity to read product details and view the attached photos. You can also find out more information. For example, a seller's evaluation, which is important to verify that it is a reliable business. In addition, the number of times the product was purchased or added to the wish list by other users. Product rating is determined by the number of stars in the product. This indicates that other users are satisfied with the product. To avoid a poor quality product, you should read the information and descriptions carefully.
If you are interested in purchasing the product after studying all the information, click on the button “Buy now” (Buy now). You will be redirected to a form where you enter the additional required information. Fill in your address and choose a payment method. The method of payment depends on the country in which you are located. After payment and obtaining a confirmation of purchase, you are waiting for the delivery of goods by the seller.
If you plan to purchase more products from that retailer, select the option “Add to Cart” (Put items into cart). You will complete the payment process once you have added all the required items to your cart.
3. Payment for goods
There are several payment methods that depend on the country in which the buyer is currently located. The express payment option always works. It does not matter which currency the buyer uses to pay for the order. Other options include using a credit or debit card. Payment is automatically converted to USD, which AliExpress accepts. Currency conversion or a particular payment method may involve fees. Find out this information from your bank.
4. Security
Many Internet users still have concerns about online shopping. Despite the fact that they have become a common part of everyday life. First of all, they are worried about the security of their data. AliExpress's privacy policy will ensure your security with your purchases. So you don't have to worry about your personal data being misused. Payments for the goods are not sent immediately to the sellers, but to AliExpress. He holds them until it is confirmed that the transaction was successful. Once the protection period expires, the money is sent to the seller.
5. Seller information and communication
When shopping, you can easily find information about the seller who offers the goods you want to buy. An important factor is the evaluation of the seller. Determines whether the seller is reliable and his goods are of adequate quality. If the seller has a lot of positive reviews, don't worry. You probably won't be disappointed with the purchase. You can contact the seller via the button to find out more information about the product or you are interested in something else Contact Now (Contact the seller now).
6. AliExpress delivery
The delivery time varies depending on the country you are in. The deadline is different for both European countries and Russia or the USA. You should usually receive the goods within 1 to 6 weeks. After purchasing the goods, you are entitled to the tracking number of the shipment. The seller should provide you with this number. To keep track of the shipment and where it is currently located.
7. Refund to AliExpress
AliExpress strives to ensure safety and comfort for its customers. Also under the customer security program. The seller is obliged to deliver the goods within a certain time, the so-called protection period. This period is set at 60 days. Seven days before the expiration of the protection period, the buyer can initiate a dispute with the seller. If the seller confirms that he has actually sent the goods, the protection period can last up to 120 days.
The seller does not receive payment from the buyer until the buyer confirms that he has received the goods. This must fully comply with the description and all the requirements provided by the seller. This means that the buyer did not file a complaint and the protection period has expired.
If the buyer receives goods that do not meet the description and requirements, he can immediately initiate a dispute with the seller. In this way, the buyer can request a refund. If the buyer's claim is confirmed, he may receive a refund within a few days. The buyer can even keep the goods that did not meet the description even though the payment was refunded.
8. Purchased goods and customs duties
The buyer does not pay duty only if he buys a limited number of pieces for his own use. The value of the shipment should not be too high. It should not exceed EUR 150. Otherwise, duty must be paid. The seller must provide information on the value of the shipment and confirmation of payment to the Customs Office. The buyer is then informed how to pay the duty or how to proceed.
9. AliExpress advantages and disadvantages
Benefits
- Direct purchase of a wide range of goods from Chinese sellers at very reasonable prices
- Shopping security and customer protection
- Fast payment transfers
- The possibility of discount coupons, which will ensure you an even cheaper purchase
- Free delivery
Disadvantages
- Long delivery times
- Purchase low quality goods from unreliable sellers
- Purchase of fake products
- Insufficient language support in other languages (except English, Russian and Chinese)
10. AliExpress Review
Please read the following user reviews before you decide to buy goods from the AliExpress portal. They can help you make decisions.
"I ordered women's clothing and some household items. I'm really happy with everything. I had a problem with one order. She did not arrive during the protection period and I demanded her cancellation. I tried to communicate with their customer center. It was a waste of time. They didn't understand at all what I was trying to tell them. But the order finally arrived. It wasn't the seller's fault. "
“I made a total of 311 orders with AliExpress. About 95% orders were fine. The remaining orders were problematic. Communication with customer support was really terrible. I ordered a protective film for the phone display. She absolutely didn't sit. The seller refused to exchange the product and refund. In this case, customer support did not show any interest in solving the problem. This is surprising given that I have about 300 orders that were hassle-free. ”
“Nice sweater and very good quality. It's really soft. I am very satisfied. I plan to buy it in a different color. Reliable salesman and great communication. Delivery of goods was fast. I recommend shopping at AliExpress. ”
"I have been using AliExpress for several years and I have bought many items. Probably 150 different items. I only had one problem. We tried to solve it. I recommend AliExpress to everyone. ”
“My experience with AliExpress is 50/50. Sometimes everything is fine. Occasionally there is a problem. The worst part is that some vendors don't speak English. This increases the possibility of misunderstandings. I only have one piece of advice. Choose a dealer / store that is official or a certified dealer. Other vendors are risky. ”
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