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Shopping in China is very popular nowadays. Low prices, free shipping. Compared to domestic stores, this is a very advantageous matter. Goods that you buy in the Czech Republic for the price of 300 - 500 CZK, you can buy on the Chinese e-shop, for example, for 25 CZK. Shopping from China is popular with people all over the world. In the last article, we looked at the popular shopping portal AliExpress, now we will focus on another advantageous Chinese store GearBest. We focused again on the main topics - how to shop at GearBest, the advantages and disadvantages of buying. You will also learn information about GearBest delivery and refunds at GearBest. Be sure to also read GearBest reviews.
What is it GearBest?
GearBest is a certified Chinese e-shop based in Shenzhen. It belongs to the well-known shopping portals and offers mainly electronics. You can also buy other products, such as clothes, toys, sports equipment and / or tools. GearBest operates similarly to Alza, also primarily focusing on the sale of various electronics. If you are looking for a tablet, mobile phone or laptop, visit GearBest. You get the opportunity to buy the latest gadgets that are part of the modern market. You can even get the goods with a 20-50% discount, which will pay off for you. The purchase is as simple as on a regular Czech e-shop. No complicated purchasing process awaits you.
How to shop at GearBest
This e-shop has a clear and intuitive website. Everything you need is easy to find. You can view up to 100 categories. You can also install the GearBest add-on in your browser, which will show you the price history of products and offer various coupons. The add-on can be installed for a specific browser - Google Chrome and or Mozilla Firefox.
1. Create an account
To start shopping, you need to create your user account. On the home page, hover over “Sign in” and click the button “Register”.
You now have two options. You can log in using Facebook, Google+ (tab “Sign in”) or e-mail (bookmark “Register”). If you do not want to use such a login option, go directly to the tab “Register”. In this case, fill in your e-mail address and password. To complete the registration process, copy the code from the image into the box “Enter the code”. If you are interested in the business conditions and security of your personal data, read them before completing the registration. Then click on “Register”to confirm your registration. Also, don't forget to fill in your account with the address and other necessary contact information so that you don't have to fill them in repeatedly.
By creating a registration you will get 10 points and when you subscribe to the Newsletter you have the opportunity to get another 50 points. These points can be used as a discount on the first purchase. To subscribe to the Newsletter, scroll down to the home page, fill in your e-mail address and confirm everything with the button “Subscribe”.
2. Instructions on how to shop
Once you have completed the registration, you can start selecting items for the cart. The website is in English, although you will find what you are looking for, there is nothing complicated about it. If you are unsure of your English, you can use Google Translate to translate the entire page into the language you want. It will be a machine translation, so some of the translated words may be unclear.
On the home page, there are various categories of goods on the left. The layout of the page is similar to that of AliExpress. Below the search box, you'll find other interesting categories, such as “Flash sale” (special offers) or “Global Launch -> New Arrival” (news).
After clicking on the product you are interested in, you will get further detailed information and a description of the product, including photos. The seller usually also adds videos to the product. The photo below shows a price chart and a coupon that you can request. First, you need to install an add-on to access such information. When buying, do not forget to choose the desired color of the product (eg clothing) and state the quantity you want to buy. Select a delivery method. Add products to cart by clicking “Add to cart”. After using the GearBest coupon, the final price in the cart will be reduced.
View product reviews during your purchase. This is important to verify that it is a reliable product. You can read the product reviews by clicking on the number of stars for the products. You will then be redirected to the reviews.
3. Payment for goods
The order can be paid for using an electronic PayPal wallet or a payment card (Visa, Mastercard). If you do not use PayPal, which is one of the most secure forms of online payments, you can use a payment card. GearBest uses the latest security protocols. After payment, the order is considered confirmed. You can monitor the progress of the order in your account after logging in and you will be sent e-mails about the status of the order.
4. GearBest delivery
The shipment usually arrives within two weeks. Once the goods are shipped, you will also be provided with a tracking number so you can keep track of where they are currently located. If necessary, you can contact customer service, which works in English and will be happy to advise you.
GearBest has added a new shipping option to help you delivery within 1-2 working days. The company has started cooperating with the courier company PPL, which will deliver the shipment to you. Postage prices are very low compared to domestic stores. For the shipment under 1 Kg you pay a postage of 4 CZK. With a weight of 1-50 Kg, shipping is free. The main condition is that it be goods available in stock for Czech customers. This warehouse is marked as CN-023 - you can see the available goods here. The Czech warehouse is gradually expanding its range. The prices of individual warehouses may vary, so you'd better look at a few of them and compare the prices. In the final, it may be worthwhile to wait for a while for the shipment.
5. Refunds on GearBest
You can return the goods back to the e-shop within 45 daysif you are not satisfied with it. For example, if you want to exchange the goods, you can send them back within 3 months of purchase. As another bonus you are entitled to repair the goods free of charge within 1 year. GearBest offers you technical support for the entire life of the products.
If you receive goods that are damaged or do not work, follow the warranty process and contact the support center as soon as possible (within 7 days of receiving the order). As soon as you send the damaged goods back, you will be sent new goods immediately and the cost of returning the shipment will be reimbursed. Here you shop really without risk. For more detailed information regarding complaints and refunds, click here.
6. Purchased goods and customs duties
Shipping is free, you only pay 4 CZK for a package up to 1 Kg in case of purchasing goods from the Czech warehouse. The buyer does not pay the duty only if it is not a large amount. Higher amounts are subject to the payment of duties and VAT. That's why GearBest strives to meet the needs of its customers and has deployed warehouses around the world. As already mentioned, a warehouse called CN-023 is available for the Czech Republic. In this case, you will avoid paying duties and VAT.
If you receive an information letter informing you that your shipment has been detained by customs, you must provide proof of payment and clear the shipment.
7. GearBest advantages and disadvantages
Benefits
- Registration and free shipping
- Wide selection of electronics and other goods
- Quality goods at bargain prices
- Reward for registration 10 points + for subscription to the newsletter 50 points
- Warehouses around the world, including the Czech Republic
- Secure payment methods that are protected by Norton
Disadvantages
- Usual delivery time is 2 weeks (if you do not buy from the Czech warehouse)
8. GearBest Review
Before you decide to buy goods from GearBest, read some customer reviews that can be helpful in your decision.
“I have ordered many things from GestBest in the last two years and I have always been satisfied. This time I bought a gaming mouse for the best online price - about 4 EUR and I received it in great quality with free shipping. Customer service responds quickly and willingly solves your questions. I buy many products from China and GearBest is one of the first choices. I can recommend."
“I've been visiting this site for over 5 years, which means it still works very well. Customer support is reliable. offers a wide range of products. During these years, I also experienced a negative experience, but I was able to solve it with the help of customer support. They still have the opportunity to improve discount promotions compared to other stores. However, GearBest is a good choice. ”
"I ordered a mobile phone, which unfortunately could not be sent within a week. So I canceled my order and the payment was refunded almost immediately. In the end, it took me two weeks to get my payment back. Due to the slow processing of PayPal payments. They have no inventory, they take your money and try to get the goods afterwards. If you don't mind waiting (up to a month), it's a relatively safe purchase option. Also, keep in mind that you may be charged some fees and VAT. ”
"The goods did not arrive, but after I issued a ticket and wrote a few messages, I got my money back. However, next time I prefer to pay via PayPal to be double sure. ”
“This site sells Chinese products. Some are great and top quality, some not so much. Which then causes problems after selling such goods. Payment is easy and secure, page orientation is intuitive and hassle-free. ”
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